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koncert.com

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AI-Powered Sales Dialer and Remote Salesfloor for B2B Teams

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SalesContact
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Saas
Company
Koncert

About koncert.com

Koncert is an AI-powered sales dialer platform designed to accelerate sales success with features like AI Parallel Dialer, AI Power Dialer, Cadence, Remote Salesfloor, and Caller ID Management. It provides B2B sales tools to power up more conversations and pipeline, intelligently filtering through voicemails and phone trees to connect live calls. Local Caller IDs are automatically selected based on prospect’s area code, and Caller IDs are managed to ensure they are spam-free.

How to Use

Use Koncert to manage outbound dialer numbers, integrate with existing tools, score and prioritize leads, coach reps in real-time, and create virtual salesfloors. Request a demo to get started and fill out the form to begin.

Key Features

  • AI Parallel Dialer
  • AI Power Dialer
  • Multi-channel sales sequencer (Cadence)
  • Remote Salesfloor
  • Caller ID Management
  • Integrations with existing tools
  • Smart Platform for lead scoring and prioritization
  • Remote Coach for sales coaching at scale

Use Cases

  • Account Executives can cover 100% of ideal customers with phone and email conversations.
  • XDR Managers can train and coach SDRs/BDRs/TDRs using dashboards and call recordings.
  • Chief Revenue Officers can empower sales teams to find new opportunities and shorten sales cycles.
  • Inside & Field Sales Managers can increase team productivity and track dials, emails, connects, and conversations.
  • Marketing teams can improve MQL to SQL conversion through more conversations and follow-ups.
  • Inbound teams can improve speed to lead and increase conversion ratios.
  • Outbound teams can power up more conversations through phone calls at scale.
  • Account-Based Sales teams can identify many personas in target accounts and connect with them easily.

Key Features

AI Parallel Dialer
AI Power Dialer
Multi-channel sales sequencer (Cadence)
Remote Salesfloor
Caller ID Management
Integrations with existing tools
Smart Platform for lead scoring and prioritization
Remote Coach for sales coaching at scale

Pros & Cons

Pros
  • AI dialer filters voicemails and phone trees to connect live calls.
  • Ultra-low latency Quick Connect starts conversations immediately.
  • Managed caller IDs ensure spam-free, high deliverability with heat map monitoring.
  • Automated local presence boosts connect rates.
  • Multi-channel cadences (phone, email, video, social) for comprehensive outreach.
  • Remote coaching with whisper mode and live call listen improves rep performance.
  • Conversation intelligence detects objections and enables call library learning.
  • Parking Lot quarantines bad numbers to focus on good leads.
Cons
  • No publicly available pricing requires contacting sales for a quote.
  • No self-serve signup or free trial; must request a demo.
  • Platform primarily designed for outbound calling; inbound capabilities not emphasized.

Best For

Account Executives can cover 100% of ideal customers with phone and email conversations.XDR Managers can train and coach SDRs/BDRs/TDRs using dashboards and call recordings.Chief Revenue Officers can empower sales teams to find new opportunities and shorten sales cycles.Inside & Field Sales Managers can increase team productivity and track dials, emails, connects, and conversations.Marketing teams can improve MQL to SQL conversion through more conversations and follow-ups.Inbound teams can improve speed to lead and increase conversion ratios.Outbound teams can power up more conversations through phone calls at scale.Account-Based Sales teams can identify many personas in target accounts and connect with them easily.

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FAQ

How does Koncert handle voicemails and phone trees?
Koncert's AI dialer intelligently filters through voicemails and phone trees to connect live calls, saving reps time.
What caller ID management features does Koncert offer?
Koncert manages caller IDs by automatically selecting local area code caller IDs, monitoring usage via a heat map, and cleaning or removing spam numbers to maintain high deliverability.
What types of dialers does Koncert provide?
Koncert offers four dialers: AI Parallel Dialer, AI Power Dialer, Agent-Assisted Dialer, and Click to Call Dialer.
Does Koncert integrate with CRM systems?
Yes, Koncert offers live sync with CRM, including a native Salesforce AppExchange integration, and integrates with HubSpot, Outreach, and SalesLoft.
What is the Quick Connect feature?
Quick Connect combines AI and telephony in a single network to deliver ultra-low latency connects, allowing reps to start conversations the moment a prospect answers.