Discovery AI

Discovery AI allows teams to capture & store customer knowledge quickly. It enables customer interview analysis by generating high-fidelity transcriptions & summaries, interactive insights & tagging, and the ability to connect with existing tools. It turns customer interview sessions and discovery calls into actionable and collaborative insights. It is an AI-powered customer discovery tool for all product teams, turning customer interviews into actionable customer insights in minutes and storing them in one place.

How to Use

Upload call recordings, fine-tune transcriptions, tag insights, and share key highlights with your team and existing tools. Bulk-upload existing & new audio/videos, transcribe, and derive meaningful insights quicker. Leverage the opportunity score feature to categorize insights.

Discovery AI's

Key Features

• High-fidelity transcription and summarization
• Interactive insights and tagging
• Opportunity score feature for insight categorization
• Integration with existing tools
• Centralized storage of customer insights

Use Cases

• Analyzing customer interview sessions and discovery calls
• Prioritizing product roadmap based on customer needs
• Sharing customer feedback with engineering teams
• Building customer-centric products and teams