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Hubble

Freemium

Streamline Your User Research with Hubble

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#user research#feedback collection#in-product research#contextual surveys#NPS surveys#CSAT surveys#user targeting#unmoderated research#prototype tests#usability tests#card sorting#live website tests#participant recruitment#user guides#templates#demo videos#customer stories
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Saas
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About Hubble

Hubble is a powerful platform designed to revolutionize the way you conduct user research and feedback collection. Offering an extensive toolkit including in-product research, usability tests, and participant recruitment, Hubble simplifies capturing valuable insights from your users. Imagine being able to seamlessly collect contextual surveys from web users, understand customer satisfaction through NPS/CSAT, and segment your audience through sophisticated user targeting. With Hubble, you can ensure every aspect of your product resonates with your target audience, ultimately driving customer loyalty and satisfaction.

Hubble stands out with its unmoderated research capabilities, allowing you to gather authentic user feedback without any manual intervention. Whether it's conducting prototype tests, card sorting, or live website usability tests, Hubble provides the necessary tools to refine your product design and usability efficiently. This unmoderated approach not only saves time but also provides unbiased insights that are crucial for making data-driven decisions. Plus, the platform's robust recruitment features enable you to pull in participants from a pool of over 3 million or recruit your own users, broadening the scope of your research.

To further bolster your endeavors, Hubble offers an array of resources crafted by industry leaders. From comprehensive guides and reusable templates to in-depth blog posts and demo videos, you have everything you need to maximize the platform's potential. Customer stories and detailed documentation ensure you are never alone on your journey towards superior product development. Additionally, Hubble's flexible pricing, free trial options, and demo scheduling make it accessible for teams of all sizes, empowering you to take your user research to the next level effortlessly.

Key Features

In-product research
Contextual surveys
NPS/CSAT surveys
User targeting
Unmoderated research
Prototype tests
Usability tests
Card sorting
Live website tests
Participant recruitment

Best For

Product Managers: Product Managers can use Hubble to gather user feedback through contextual surveys and NPS/CSAT to prioritize features and enhance product satisfaction.UX Researchers: UX Researchers can employ Hubble for unmoderated research like prototype tests and usability tests to validate design ideas and improve user experience.Marketing Teams: Marketing Teams can leverage the user targeting and segmentation features to collect targeted feedback and refine marketing strategies.Customer Success Teams: Customer Success Teams can utilize NPS/CSAT surveys to measure customer satisfaction and loyalty, providing actionable insights for improvement.Designers: Designers can use prototype tests within Hubble to gather iterative feedback and perfect their designs before development.Researchers: Researchers conducting Information Architecture tests can make use of card sorting tools to improve the structure and usability of their platform.Development Teams: Development teams can run live website tests to ensure their websites are both functional and user-friendly before and after deployment.Recruitment Coordinators: Recruitment Coordinators can search a pool of over 3 million external participants or recruit their own users for various research activities.Educators: Educators can use Hubble’s guides and demo videos as instructional materials on user research methodologies and best practices.Industry Analysts: Industry Analysts can stay updated with Hubble's blogs, guides, and customer stories to understand current trends in user research and feedback collection.

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