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commentguard.io

Freemium

Auto-hide damaging comments and spam on Facebook & Instagram

Social Media ManagementFreemium
#youtube
Type
Saas
Company
CommentGuard
Visit Website

About commentguard.io

CommentGuard is a comment moderation software for Facebook & Instagram posts and ads. It uses AI-powered moderation and responses to turn comments into conversions. It helps filter, prioritize, and reply to comments, automatically hiding or deleting negative comments and spam. It also allows for collaboration with teams and provides analytics.

How to Use

After signing up, connect your Facebook account and select the Facebook Pages and Instagram Business Accounts you'd like to use with CommentGuard. The software then processes new comments, allowing you to manage them from a unified inbox, use smart filters, and automate responses.

Key Features

  • AI-powered comment moderation
  • Automatic hiding/deletion of negative comments and spam
  • Unified inbox for managing comments and DMs
  • Automated responses and saved replies
  • Team collaboration features
  • Analytics dashboard

Use Cases

  • Automatically hide harmful comments and spam on Facebook and Instagram ads and posts.
  • Engage faster with saved and automated responses to customer inquiries.
  • Collaborate safely with team members without sharing account passwords.
  • Track comment metrics and team member productivity.

Key Features

AI-powered comment moderation
Automatic hiding/deletion of negative comments and spam
Unified inbox for managing comments and DMs
Automated responses and saved replies
Team collaboration features
Analytics dashboard

Pros & Cons

Pros
  • Saves significant time by automating moderation and replies
  • Increases ad conversion rates by keeping comments spam-free
  • Provides peace of mind with 24/7 automated moderation
  • Unlimited team members and AI responses included on all plans
  • Supports any language for both moderation and AI replies
  • Free 7-day trial with no credit card required
  • Custom AI agents can be trained with brand-specific information
Cons
  • Only supports Facebook and Instagram platforms, no other social networks
  • Higher comment volumes require more expensive plans (above 50,000 comments/month need custom pricing)
  • Free trial is limited to 7 days

Best For

Automatically hide harmful comments and spam on Facebook and Instagram ads and posts.Engage faster with saved and automated responses to customer inquiries.Collaborate safely with team members without sharing account passwords.Track comment metrics and team member productivity.

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FAQ

Do you offer a free trial?
Yes, CommentGuard offers a free 7-day trial with full access to all features. No credit card is required to sign up.
What happens at the end of the free trial?
The free trial expires and CommentGuard stops moderating your comments and sending replies. Since no credit card was required, you won't be charged upon expiration.
Which payment methods do you accept?
CommentGuard accepts credit card payments via Stripe.
How do upgrades and downgrades work?
When upgrading, you are charged a prorated amount for the remainder of the current billing cycle, with the full new rate taking effect in the next billing period. When downgrading, the current plan remains active until the end of the billing cycle, then the lower-priced plan takes effect.
Can I cancel my account at any time?
Yes, you can cancel your subscription at any time through the Stripe self-serve customer portal. The subscription stops at the end of the current billing period.
Can I get more than 50,000 comments per month?
Yes, through the billing portal you can upgrade to plans with 100,000, 150,000, up to 500,000 comments per month. Custom plans are also available for higher volumes.
What happens if I exceed my allowed comments per month?
You receive a warning when you reach 90% of your allowed usage (in-app and via email), giving you time to upgrade to a higher plan and avoid service interruption.