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Hamming AI (YC S24)

Paid

The trust platform for conversational agents

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Type
Saas
Founded
2024
Company
Hamming AI

About Hamming AI (YC S24)

Hamming AI is an automated AI voice agent testing, call analytics, and governance platform. It helps teams test their AI voice agents 100x faster than manual calls by creating Character.ai-style personas and scenarios and running hundreds of simultaneous phone calls to find bugs. It provides detailed analytics to improve voice agent performance and ensures trust and safety.

How to Use

Use Hamming AI to create voice characters and scenarios, then run simultaneous phone calls to your AI voice agents. The platform provides detailed analytics and reports to identify areas for improvement.

Hamming AI's

Key Features

  • Automated AI voice agent testing
  • Production call analytics
  • Trust and safety reports
  • Prompt management
  • Prompt playground
  • Voice scenarios creation
  • Voice experiment tracking
  • Score override
  • Team collaboration

Use Cases

  • AI Appointment Scheduling: Build reliable AI intake agents that handle scheduling, cancellations, and rescheduling.
  • AI Drive-through: Deploy reliable AI voice drive-through agents that handle complex orders with precision.
  • AI Phone Followups: Ensure your AI follow-up agents deliver critical healthcare information accurately and empathetically.
  • AI Personal Assistant: Develop versatile AI personal assistants that manage daily tasks efficiently and reliably.
  • AI Coaching and Tutoring: Create AI personal coaching agents that effectively teach and guide students towards their goals.

Key Features

Automated AI voice agent testing
Production call analytics
Trust and safety reports
Prompt management
Prompt playground
Voice scenarios creation
Voice experiment tracking
Score override
Team collaboration

Pros & Cons

Pros
  • 100x faster than manual testing
  • Auto-generates test scenarios from agent prompt, reducing setup time
  • Can run 50K+ concurrent calls for realistic load testing
  • Enterprise-grade compliance (SOC 2 Type II, HIPAA BAA)
  • One-click integrations with major voice agent platforms
  • Proactive discovery of issues (e.g., booking failures caught before customers see)
  • Backed by Y Combinator and used by high-growth startups and enterprise
Cons
  • Pricing is contact-only with no transparent starting price
  • Primarily designed for voice agents; chat support may be secondary

Best For

AI Appointment Scheduling: Build reliable AI intake agents that handle scheduling, cancellations, and rescheduling.AI Drive-through: Deploy reliable AI voice drive-through agents that handle complex orders with precision.AI Phone Followups: Ensure your AI follow-up agents deliver critical healthcare information accurately and empathetically.AI Personal Assistant: Develop versatile AI personal assistants that manage daily tasks efficiently and reliably.AI Coaching and Tutoring: Create AI personal coaching agents that effectively teach and guide students towards their goals.

Alternatives to Hamming AI (YC S24)

FAQ

What platforms does Hamming integrate with?
Hamming offers one-click import from LiveKit, Pipecat, ElevenLabs, Retell, Vapi, and Hopper. It also supports SIP-based connections and WebRTC for custom orchestration frameworks.
Is Hamming suitable for regulated industries?
Yes, Hamming is SOC 2 Type II certified and supports HIPAA-aligned workflows with a Business Associate Agreement (BAA) available, making it suitable for healthcare, financial services, and other regulated environments.
How fast can I get started with testing?
According to the website, you can get your first test report in under 10 minutes by connecting your agent via prompt or API.
Does Hamming support both pre-deployment testing and production monitoring?
Yes, Hamming provides end-to-end coverage: automated call simulation for pre-deployment QA, plus production call analytics and drift monitoring to catch issues after launch.