Fireflies

Paid

Supercharge meetings with AI notetaking, auto-transcription, platform integration, collaboration tools, real-time knowledge base, performance analytics, and voice-activated workflow automation. Record

Workflow ProductivityContact

Inputs: audio, videoOutputs: text

Type

Saas

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About Fireflies

Fireflies.ai is an AI-powered meeting assistant designed to automatically record, transcribe, summarize, and analyze voice conversations from various sources. The platform supports live meetings (via a bot that can be invited or auto-joined from calendar events), Google Meet through a Chrome extension, in-person conversations using a mobile app, desktop calls, and dialer integrations (e.g., Aircall, RingCentral). It can also process uploaded audio and video files (MP3, MP4, WAV, M4A). The tool provides speaker identification, supports over 100 languages with automatic language detection, and offers meeting transcription with claimed 95% accuracy.

Beyond transcription, Fireflies.ai generates comprehensive AI summaries in multiple formats (overview, bullet points, action items, custom notes) and features an AI-powered search (AskFred) that retrieves specific sentences and timestamps from past conversations. The recently launched Live Assist capability delivers real-time suggestions, coaching, and answers during meetings. Conversation intelligence analytics track speaker talk-time, sentiment, and topics, and the platform offers over 200 AI skills tailored for roles such as sales, recruiting, marketing, and user research. It integrates with common productivity tools and provides a feed for tasks, contacts, and collaborative notes.

Fireflies.ai is used by over one million companies and holds certifications including GDPR and SOC2 compliance. The tool is accessible via web, desktop app, mobile app, and browser extension. Pricing is available upon request (contact model), and a free tier may exist but its limits should be verified on the official website.

Key Features

Automatic meeting recording and 95% accurate transcription across 100+ languages with speaker recognition

AI meeting summaries in overview, bullet points, action items, and custom note formats

AI-powered meeting search (AskFred) to retrieve specific sentences and timestamps

Live Assist for real-time suggestions, coaching, and answers during live meetings

Conversation intelligence analytics including speaker talk-time, sentiment analysis, and topic trackers

200+ AI skills to automatically extract insights (e.g., follow-up emails, candidate scoring) for various departments

Wide integration with calendar, dialers, video conferencing platforms (Google Meet, Zoom, Teams, etc.), and CRM/chat tools

Task and contact management with a centralized feed for team collaboration

Pros & Cons

Pros

High transcription accuracy (claimed 95%) with support for over 100 languages and automatic language detection
Comprehensive AI summaries eliminate manual notetaking and provide instant recaps
Powerful search (AskFred) enables retrieval of past conversation details months later
Extensive integration ecosystem connects with major meeting platforms, dialers, and productivity tools
Live Assist offers real-time meeting guidance and coaching, enhancing active participation
Conversation intelligence analytics provide actionable insights on team dynamics and performance

Cons

Pricing is not publicly listed (contact model); free tier availability and limits should be verified
Requires internet connectivity for recording and transcription; may not work offline
Accuracy may vary with heavy accents, background noise, or poor audio quality
Relies on storing meeting data on cloud servers; privacy implications to evaluate despite GDPR/SOC2 compliance
Free tier likely has usage caps or limited features such as number of transcribed minutes or stored conversations

Best For

Sales teams analyzing customer calls to extract follow-up actions and update CRMRecruiters scoring candidates and summarizing interview conversationsMarketing teams deriving insights from user research and customer feedback callsUser researchers transcribing and searching through dozens of interview recordingsProject managers keeping track of action items and decisions from stand-up meetingsMedia and podcast professionals repurposing recorded content into show notes or transcripts

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FAQ

How does Fireflies join my meetings?

You can invite the Fireflies bot (email address provided upon account creation) to a meeting, or configure it to automatically join all calendar events. It works with popular platforms like Zoom, Google Meet, Microsoft Teams, and others.

Is Fireflies secure and compliant with data privacy regulations?

Based on the website, Fireflies.ai claims compliance with GDPR, SOC2 Type II, and other standards. The exact encryption and data handling policies should be verified on their official security page.

Can I upload pre-recorded audio or video files?

Yes, Fireflies supports uploading audio and video files in formats such as MP3, MP4, WAV, and M4A. These are transcribed and summarized like live meetings.

What languages does Fireflies support for transcription?

Fireflies advertises support for over 100 languages and automatic language detection. The complete list of supported languages should be confirmed on their documentation.

Is there a free plan available?

The pricing model is listed as 'contact,' meaning a free tier may exist (e.g., limited minutes or trial), but its exact features and limits are not publicly specified. You would need to request a demo or check the website for any free access details.

Can Fireflies generate follow-up emails or other task-based content?

Yes, among the 200+ AI skills, there is a skill for generating follow-up emails, candidate scores, and other role-specific insights from meeting notes. These are automatically extracted based on your configured preferences.