Innerview Co

Innerview is an AI-driven platform designed for product teams and user researchers to capture, transcribe, and analyze user interviews efficiently. The platform supports recording interviews directly or uploading existing recordings, then generates accurate transcripts with speaker detection and word-level timestamps in over 40 languages. Beyond transcription, Innerview provides built-in analytical lenses—such as Executive Summary and Critical Incidents—and allows users to write custom prompts to extract structured insights, themes, and highlights automatically. The interface integrates an analysis view alongside the transcript, enabling teams to quickly identify pain points, navigation issues, and competitive intelligence from user conversations. Innerview positions itself as an AI notepad for user research, aiming to reduce manual analysis time and help teams move faster while retaining context. It is built as a SaaS tool with a free tier available, though exact usage limits and premium features should be verified on the pricing page. The platform is trusted by hundreds of teams and claims an average rating of 4.6 stars, with a focus on improving decision-making through structured qualitative data.