Refund Policy

Eligibility for Refunds

Eligible for Refund

✓Product doesn't work as described
✓Compatibility issues with stated platforms
✓Missing critical features from listing
✓Duplicate purchase (same product)
✓Technical issues preventing download

Not Eligible

✕Changed your mind after download
✕Product works but doesn't meet expectations
✕Purchased wrong product
✕Request made after 30 days
✕Violation of license terms

How to Request a Refund

Go to Your Orders

Navigate to Account → Orders and find the purchase you want to refund.

Click "Request Refund"

Select the item and click the "Request Refund" button. If you don't see this option, the item may not be eligible.

Select a Reason

Choose the reason that best describes why you're requesting a refund and provide any additional details.

Wait for Review

Our team will review your request within 2-3 business days. You'll receive an email with the decision.

Important Note

Refunds are processed to the original payment method. Credit card refunds typically take 5-10 business days to appear on your statement.

Frequently Asked Questions

How long do refunds take to process?

Once approved, refunds are processed immediately. However, it may take 5-10 business days for the funds to appear in your account, depending on your bank or credit card provider.

Can I get a partial refund?

In some cases, yes. If part of a bundle works correctly but one component doesn't, you may be eligible for a partial refund. Contact support for assistance.

What happens to my download access after a refund?

Once a refund is processed, your access to the product and any associated downloads will be revoked. You won't be able to download the product again.

My refund request was denied. What can I do?

If you believe your refund request was incorrectly denied, you can appeal the decision by contacting our support team with additional information about your case.

30-Day Refund Window