
Trust in Machines: The Hidden Biases That Decide Whether You Believe a Human or an AI
A Forbes analysis by Dr. Lance B. Eliot examines how people trust humans over AI due to a 'human premium' bias, and distrust AI due to an 'AI penalty'. However, prior experiences can reverse these biases, creating an 'AI premium' and 'human penalty'. The article reveals that trust is based on perception, not reality, and persists even when people are misled about whether they are interacting with a human or AI.



