AI Chatbot ROI Calculator
Estimate how much you'll save by deploying an AI chatbot for customer support. Tune the numbers in real time.
Your current support metrics
Total tickets, emails, chats per month
Average minutes per ticket
Fully-loaded cost including benefits
Token + infra cost per auto-handled ticket
Integration, prompts, training
Cost breakdown
Frequently asked questions
How does the calculator work out the savings?+
It compares your current support cost (monthly tickets × average handle time × agent hourly cost) against the cost after automation, where a share of tickets is handled by the chatbot at your per-ticket AI cost and the rest stay with human agents. Monthly savings is the difference, and payback period is your one-time setup cost divided by that monthly saving.
What automation rate should I enter?+
It depends heavily on your ticket mix. Simple, repetitive questions (order status, password resets, FAQs) automate well; complex or emotionally sensitive issues usually still need a human. A practical approach is to estimate what share of your tickets are routine, start with a conservative number, and adjust the slider to see how sensitive the result is.
Does the estimate include all chatbot costs?+
It includes a per-ticket AI cost (tokens and infrastructure) and a one-time setup cost. If your chatbot vendor charges a monthly subscription instead, fold it into the per-ticket cost (subscription divided by automated tickets) or add it to the setup cost for a rough approximation.
Is my data sent to a server?+
No. All calculations run entirely in your browser as you type. Your inputs are saved to your browser’s local storage so they persist between visits, but nothing is sent to our servers unless you explicitly request the emailed report.
How accurate are these numbers?+
They are estimates based on the inputs you provide, not a guarantee. Real-world results depend on ticket complexity, how well the chatbot covers your actual intents, escalation rates, and implementation quality. Use the calculator to frame the decision and test scenarios, not as a precise financial forecast.
Is this calculator free?+
Yes. The calculator is completely free, requires no account, and produces results instantly. The optional detailed PDF report only requires an email address.