Analyze Customer Review Sentiment Automatically with Google Sheets

This n8n workflow automates sentiment analysis for customer reviews logged in Google Sheets. It triggers whenever a new row is added (e.g., review text), uses a Code node with JavaScript to analyze sentiment via keywords like 'great' for positive or 'bad' for negative, and then updates the same row with the result in a new column.

Ideal for e-commerce or service businesses tracking customer satisfaction. Benefits include quick identification of trends, prioritizing negative feedback for follow-ups, and reducing manual review time—saving hours weekly on feedback analysis.

Use cases: Customer support teams monitoring reviews from surveys or emails; marketing analyzing post-purchase feedback; small businesses gauging product sentiment without expensive AI tools. Easy setup with Google Sheets OAuth credentials.