Automate HR & IT Helpdesk Chatbot with Audio Transcription
This workflow automates an intelligent chatbot that assists employees by answering HR and IT queries through text and audio messages. It transcribes audio inputs, processes queries using AI, and retrieves information from a vector database to provide accurate responses.
This comprehensive workflow integrates multiple services to create a robust helpdesk chatbot. It captures messages from WhatsApp or Telegram, transcribes audio using AI services, and processes queries by generating embeddings. These embeddings are used to search a vector database containing internal HR and IT documentation. The chatbot then delivers concise responses back to employees, ensuring efficient and accurate support.
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How to import this workflow into n8n
- 1Purchase or download the workflow to get the n8n workflow JSON file.
- 2In your n8n instance, open Workflows and choose "Import from File" (or paste the JSON with Ctrl+V on the canvas).
- 3Open each node marked with a credential warning and connect your own accounts and API keys.
- 4Run the workflow once manually to verify the data flow, then toggle it to Active.
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