Automate Sentiment Analysis of Zendesk Tickets with ChatGPT and Google Sheets
Automatically analyze the sentiment of new Zendesk tickets using ChatGPT and record the results in a Google Sheet for easy tracking and management.
This workflow streamlines the process of managing customer feedback by integrating Zendesk with ChatGPT and Google Sheets. When a new ticket is created in Zendesk, the workflow triggers ChatGPT to classify the sentiment of the ticket as Satisfied, Upset, Angry, or None. The sentiment analysis, along with ticket details, is then logged into a Google Sheet, providing a centralized location for sentiment tracking and analysis.
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How to import this workflow into Activepieces
- 1Purchase or download the workflow to get the Activepieces flow JSON.
- 2In Activepieces, create a new flow and use "Import Flow" to load the JSON.
- 3Connect your own accounts for each piece that requires authentication.
- 4Test the flow, then publish it.
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