Automated DHL/Delhivery Shipment Tracking & Customer Notifications
Tracks shipments daily via DHL and Delhivery APIs, updates Google Sheets, and notifies customers via WhatsApp or email only on status changes.
This n8n workflow automates shipment tracking for e-commerce businesses using DHL and Delhivery APIs. It runs daily at 9 AM, fetches active shipments from a Google Sheet, filters out delivered ones, routes by courier, retrieves real-time status via APIs, parses responses, detects changes, and then updates the sheet while sending targeted notifications to customers.
Key benefits include reduced manual tracking efforts, real-time visibility into shipments, improved customer satisfaction through proactive updates, and detailed execution logs for monitoring. It's cost-effective as it only notifies on actual changes, minimizing API and messaging costs. Easily expandable to more couriers.
Ideal use cases: E-commerce stores, logistics providers, or any business handling deliveries. Setup requires a structured Google Sheet, API credentials for couriers, Google Sheets, WhatsApp, and SMTP. Test manually before scheduling for seamless operations.
New buyers can create an account from the cart to unlock a controlled $10 first-purchase credit on eligible orders of $25+.
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How to import this workflow into n8n
- 1Purchase or download the workflow to get the n8n workflow JSON file.
- 2In your n8n instance, open Workflows and choose "Import from File" (or paste the JSON with Ctrl+V on the canvas).
- 3Open each node marked with a credential warning and connect your own accounts and API keys.
- 4Run the workflow once manually to verify the data flow, then toggle it to Active.
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