Automated HR WhatsApp Bot with GPT-4 Classification & Google Workspace

This workflow transforms HR management by capturing incoming WhatsApp messages, classifying them with GPT-4 into categories like leave requests, HR FAQs, attendance issues, complaints, or candidate shortlisting, and routing them via a Switch node to dedicated AI agents. Each agent leverages tools such as Google Sheets for employee data and JDs, Google Calendar for scheduling, vector search for policy retrieval, and OpenAI for intelligent responses, ensuring accurate and context-aware handling.

Benefits include massive time savings for HR teams, reduced manual intervention, interactive user experiences with follow-up options, and scalability for startups to enterprises. It minimizes errors in approvals, provides instant FAQs from policy embeddings, and streamlines recruitment shortlisting.

Ideal use cases: Employee self-service for leaves and attendance, 24/7 HR support, complaint resolution, and automated candidate screening. Customize by updating LLM prompts, linking your Google Sheets/Calendar, and embedding company policies for a tailored HR chatbot.

Setup requires WhatsApp API (Twilio or Business Cloud), OpenAI credentials, and prepared Google Workspace resources, making it a plug-and-play solution for efficient HR automation.