Automated Telegram Booking Bot with PostgreSQL Storage

This n8n workflow automates the reservation process for businesses using a Telegram bot as the interface. Customers interact with the bot to select available days and times, provide their name and phone number, and receive immediate confirmation. All data is inserted into a PostgreSQL database, eliminating manual entry and ensuring reliable record-keeping.

Key benefits include reduced administrative workload, minimized booking errors, and real-time updates for both customers and staff. It enhances customer experience with a conversational, 24/7 booking system accessible via Telegram, while the modular design ("Module Booking") allows easy integration into larger CRM workflows.

Ideal use cases: Restaurants, salons, clinics, or any service-based business managing appointments. For example, a hair salon can let clients book slots without calls, or a cafe can handle table reservations seamlessly.

Setup involves running a provided SQL script to create tables in your Postgres schema, adding Telegram bot and PostgreSQL credentials in n8n, and activating the workflow. Customization options include adjusting business hours, adding fields for preferences or payments, and scaling for high-volume bookings.