Automatically Add Zendesk Tickets with Keywords to Airtable
This workflow monitors new Zendesk tickets for specific keywords and automatically adds them as records in Airtable, aiding in efficient market research.
The workflow begins by watching for new tickets in Zendesk. It retrieves user information associated with each ticket and sets variables for ticket descriptions and accepted keywords. The workflow then checks if the ticket descriptions contain any of the specified keywords. If a match is found, the relevant ticket information is aggregated and added to Airtable as a new record, allowing for streamlined data analysis and market insights.
- Platform
- Make
- Category
- Business Intelligence
- Price
- $4.99
- Creator
- Matt Buds
- zendesk
- airtable
- keywordSearch
- automation
How to import this workflow into Make
- 1Purchase or download the workflow to get the Make blueprint JSON file.
- 2In Make, create a new scenario, click the three-dots menu, and choose "Import Blueprint".
- 3Reconnect each module to your own app connections when prompted.
- 4Run the scenario once to verify it, then set your schedule and turn it on.
Related Business Intelligence workflows
- Automate Competitor Pricing Monitoring with Bright Data and OpenAI in n8n$14.99
- Automate News Monitoring and Categorization with SerpAPI and OpenAI$9.99
- Automate Daily Stock Market Reports via WhatsApp and Email$9.99
- Analyze traffic sources with Google Analytics reports$2.99
- Automated Investor Intelligence: CrunchBase to Google Sheets Data Harvester$4.99
- Automate Startup Funding Research with AI and Airtable$19.99
More from Matt Buds
Need this deployed? We'll set it up for you.
Our automation experts deploy this workflow in your stack, connect your accounts, and verify it works — or build a custom solution from scratch.