Automatically Add Zendesk Tickets with Keywords to Airtable - Make Workflow | Neura Market

    Automatically Add Zendesk Tickets with Keywords to Airtable

    This workflow monitors new Zendesk tickets for specific keywords and automatically adds them as records in Airtable, aiding in efficient market research.

    The workflow begins by watching for new tickets in Zendesk. It retrieves user information associated with each ticket and sets variables for ticket descriptions and accepted keywords. The workflow then checks if the ticket descriptions contain any of the specified keywords. If a match is found, the relevant ticket information is aggregated and added to Airtable as a new record, allowing for streamlined data analysis and market insights.
    Platform
    Make
    Category
    Business Intelligence
    Price
    Free
    Creator
    Matt Buds
    • zendesk
    • airtable
    • keywordSearch
    • automation
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    How to import this workflow into Make

    1. 1Purchase or download the workflow to get the Make blueprint JSON file.
    2. 2In Make, create a new scenario, click the three-dots menu, and choose "Import Blueprint".
    3. 3Reconnect each module to your own app connections when prompted.
    4. 4Run the scenario once to verify it, then set your schedule and turn it on.

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    More from Matt Buds

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    All Business Intelligence workflows →All Make workflows →

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