Create various metrics in Databox from solved/closed Zendesk tickets data
Use this template to automatically create and update Databox metrics when Zendesk tickets are closed/solved. The template will create two metrics - 'Closed Tickets' and 'Resolution Time', and two dimensions - 'Type' of the ticket and ticket 'Priority'.
Use this template to automatically create and update Databox metrics when Zendesk tickets are closed/solved.
The template will create two metrics - 'Closed Tickets' and 'Resolution Time', and two dimensions - 'Type' of the ticket and ticket 'Priority'.
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How to import this workflow into Make
- 1Purchase or download the workflow to get the Make blueprint JSON file.
- 2In Make, create a new scenario, click the three-dots menu, and choose "Import Blueprint".
- 3Reconnect each module to your own app connections when prompted.
- 4Run the scenario once to verify it, then set your schedule and turn it on.
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