Google Reviews Sentiment Analysis & Slack Reports with Gemini

This workflow streamlines customer feedback monitoring by pulling recent reviews from Google Business Profile for a specified location and time period. It leverages Google Gemini AI to perform sentiment analysis, categorizing reviews as positive, neutral, or negative, while extracting key trends, ratings, and consolidated comments into a structured JSON summary.

The processed data is then transformed into visually appealing Slack Block Kit format, ensuring reports are easy to read with emojis, sections, and actionable insights. This automation saves hours of manual review analysis, enabling business owners to stay proactive about customer sentiment without constant monitoring.

Ideal for small businesses, marketing teams, and customer support departments tracking reputation across locations. Use cases include daily/weekly sentiment dashboards, alerting on negative trends, or integrating into broader CRM workflows for enhanced customer experience management. Requires Google Business Profile API, Gemini credentials, and Slack setup for seamless deployment.