Hotel Guest Journey Automation: Emails & Reports via Gmail/Sheets

Automates hotel guest communications with pre-arrival welcomes, post-stay review requests, and daily staff reports using Gmail and Google Sheets. Enhances guest experience and operational efficiency while preventing duplicate emails.

This n8n workflow fully automates the hotel guest journey from booking confirmation to post-stay follow-up. It sends personalized welcome emails 1-2 days before check-in with reservation details, amenities, and contacts. After checkout, it triggers review request emails 24 hours later, including Google Reviews links and discount codes for return visits. Daily at 6 AM, it generates arrival/departure reports for front desk, housekeeping, and management, pulling data from your Google Sheets databas
Platform
n8n
Category
File & Document Management
Price
$24.99
Creator
Nora Ferreira

How to import this workflow into n8n

  1. 1Purchase or download the workflow to get the n8n workflow JSON file.
  2. 2In your n8n instance, open Workflows and choose "Import from File" (or paste the JSON with Ctrl+V on the canvas).
  3. 3Open each node marked with a credential warning and connect your own accounts and API keys.
  4. 4Run the workflow once manually to verify the data flow, then toggle it to Active.

Related File & Document Management workflows

More from Nora Ferreira

All File & Document Management workflows →All n8n workflows →

Need this deployed? We'll set it up for you.

Our automation experts deploy this workflow in your stack, connect your accounts, and verify it works — or build a custom solution from scratch.

Get It DeployedCustom Build