Quick HubSpot Contact Lookup in Slack for Sales & Support

This n8n workflow enables sales and support teams to quickly lookup HubSpot contacts directly from Slack using a custom slash command. When triggered, it validates the user's input (email address or HubSpot contact ID), parses it to determine the search type, and queries HubSpot accordingly—searching by email or retrieving directly by ID. The retrieved contact details, including name, email, phone, company, and deal stage, are then formatted into a clean, interactive Slack message card for easy viewing.

The workflow handles edge cases like invalid or empty inputs by stopping with an appropriate error message, ensuring reliability. It uses conditional logic to route between email search and ID retrieval, making it flexible and efficient without requiring users to switch between tools.

Ideal for fast-paced sales and support environments, this automation saves time by keeping CRM lookups within Slack, reducing context-switching and manual searches. Use cases include verifying customer details during calls, checking deal statuses in team chats, or assisting support tickets on the fly, boosting team productivity and collaboration.