Save current COVID-19 stats for the location of requester of ticket in Freshdesk
When a new ticket is submitted in FreshDesk, the data for the country/province/county provided by the requester are retrieved in COVID-19 app and the ticket's fields are then updated with the corresponding data. The fields like "COVID-number of confirmed" are needed to be created in Freshdesk Admin>Ticket fields.
When a new ticket is submitted in FreshDesk, the data for the country/province/county provided by the requester are retrieved in COVID-19 app and the ticket's fields are then updated with the corresponding data. The fields like "COVID-number of confirmed" are needed to be created in Freshdesk Admin>Ticket fields.
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How to import this workflow into Make
- 1Purchase or download the workflow to get the Make blueprint JSON file.
- 2In Make, create a new scenario, click the three-dots menu, and choose "Import Blueprint".
- 3Reconnect each module to your own app connections when prompted.
- 4Run the scenario once to verify it, then set your schedule and turn it on.
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