Send WhatsApp order review request from Google Sheets
Automatically request order reviews from customers the day after delivery. HOW IT WORKS: - Searches for orders with Delivered Date = Yesterday - Checks WhatsScale CRM for existing contact - Sends personalized review request with order ID - Runs daily - each order processed only once ROUTES: - Contact exists → Send review request - Contact not found → Create contact + Send review request SHEET SETUP: - Column A: Name - Column B: Phone (with country code) - Column C: Order ID - Column D: Delivered Date (YYYY-MM-DD format) BENEFITS: - Review request per order (not per customer) - No duplicate messages - time-based filter - No sheet updates needed - Contacts synced to WhatsScale CRM CUSTOMIZE: - Edit review request message - Include order ID for context - Add your review page link - Connect to a scheduler to run daily Built by WhatsScale. Questions? support@whatsscale.com
Automatically request order reviews from customers the day after delivery.
HOW IT WORKS:
- Searches for orders with Delivered Date = Yesterday
- Checks WhatsScale CRM for existing contact
- Sends personalized review request with order ID
- Runs daily - each order processed only once
ROUTES:
- Contact exists → Send review request
- Contact not found → Create contact + Send review request
SHEET SETUP:
- Column A: Name
- Column B: Phone (with country code)
- Column C: Order ID
- Column D: Delivered Date (YYYY-MM-DD format)
BENEFITS:
- Review request per order (not per customer)
- No duplicate messages - time-based filter
- No sheet updates needed
- Contacts synced to WhatsScale CRM
CUSTOMIZE:
- Edit review request message
- Include order ID for context
- Add your review page link
- Connect to a scheduler to run daily
Built by WhatsScale. Questions? support@whatsscale.com
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How to import this workflow into Make
- 1Purchase or download the workflow to get the Make blueprint JSON file.
- 2In Make, create a new scenario, click the three-dots menu, and choose "Import Blueprint".
- 3Reconnect each module to your own app connections when prompted.
- 4Run the scenario once to verify it, then set your schedule and turn it on.
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