Send WhatsApp order review request from Google Sheets - Make Workflow | Neura Market
Send WhatsApp order review request from Google Sheets
Automatically request order reviews from customers the day after delivery.
HOW IT WORKS:
- Searches for orders with Delivered Date = Yesterday
- Checks WhatsScale CRM for existing contact
- Sends personalized review request with order ID
- Runs daily - each order processed only once
ROUTES:
- Contact exists → Send review request
- Contact not found → Create contact + Send review request
SHEET SETUP:
- Column A: Name
- Column B: Phone (with country code)
- Column C: Order ID
- Column D: Delivered Date (YYYY-MM-DD format)
BENEFITS:
- Review request per order (not per customer)
- No duplicate messages - time-based filter
- No sheet updates needed
- Contacts synced to WhatsScale CRM
CUSTOMIZE:
- Edit review request message
- Include order ID for context
- Add your review page link
- Connect to a scheduler to run daily
Built by WhatsScale. Questions? support@whatsscale.com
Automatically request order reviews from customers the day after delivery.
HOW IT WORKS:
- Searches for orders with Delivered Date = Yesterday
- Checks WhatsScale CRM for existing contact
- Sends personalized review request with order ID
- Runs daily - each order processed only once
ROUTES:
- Contact exists → Send review request
- Contact not found → Create contact + Send review request
SHEET SETUP:
- Column A: Name
- Column B: Phone (with country code)
- Column C: Order ID
- Column D: Delive
Platform
Make
Category
SMS & Phone
Price
Free
Creator
Bryce Yu
automation
make
google-sheets
whatsscale
builtin
How to import this workflow into Make
1Purchase or download the workflow to get the Make blueprint JSON file.
2In Make, create a new scenario, click the three-dots menu, and choose "Import Blueprint".
3Reconnect each module to your own app connections when prompted.
4Run the scenario once to verify it, then set your schedule and turn it on.