Send WhatsApp store review request from Google Sheets

Automatically request store reviews from customers after their order is delivered - once per customer. HOW IT WORKS: - Searches for orders with Status = "Delivered" - Checks WhatsScale CRM for existing contact and tags - If customer hasn't received review request → Sends message + adds tag - If customer already has "store-review-sent" tag → Skips ROUTES: - Already sent → Skip (no duplicate requests) - Existing contact, no tag → Add tag + Send review request - New contact → Create contact with tags + Send review request SHEET SETUP: - Column A: Name - Column B: Phone (with country code) - Column C: Order ID - Column D: Status (set to "Delivered" when order arrives) BENEFITS: - One review request per customer (not per order) - No duplicate messages - No sheet updates needed - CRM tracks everything - Contacts synced to WhatsScale CRM CUSTOMIZE: - Edit review request message - Add your Google/Trustpilot/Instagram review page link - Connect to a scheduler to run daily or weekly Built by WhatsScale. Questions? support@whatsscale.com

Automatically request store reviews from customers after their order is delivered - once per customer. HOW IT WORKS: - Searches for orders with Status = "Delivered" - Checks WhatsScale CRM for existing contact and tags - If customer hasn't received review request → Sends message + adds tag - If customer already has "store-review-sent" tag → Skips ROUTES: - Already sent → Skip (no duplicate requests) - Existing contact, no tag → Add tag + Send review request - New contact → Create contact with
Platform
Make
Category
SMS & Phone
Price
$3.99
Creator
Rania Mensah

How to import this workflow into Make

  1. 1Purchase or download the workflow to get the Make blueprint JSON file.
  2. 2In Make, create a new scenario, click the three-dots menu, and choose "Import Blueprint".
  3. 3Reconnect each module to your own app connections when prompted.
  4. 4Run the scenario once to verify it, then set your schedule and turn it on.

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