Shopify to WhatsApp shipping update - Make Workflow | Neura Market
Shopify to WhatsApp shipping update
Keep customers informed with instant WhatsApp shipping updates when their orders are dispatched.
HOW IT WORKS:
- Triggers when an order is fulfilled/shipped in Shopify
- Extracts tracking info, carrier, and customer details
- Sends personalized WhatsApp shipping notification via WhatsScale
BENEFITS:
- Reduce "where's my order?" support tickets by 50%+
- 98% open rate - customers actually see the update
- Build trust with proactive communication
SETUP REQUIRED:
- Shopify store with fulfillment workflow
- WhatsScale account with connected WhatsApp session
- Customer phone numbers in Shopify orders
MESSAGE TEMPLATE:
"Hi [Name], great news! 🚚
Your order #[Order Number] has been shipped!
Tracking: [Tracking Number]
Carrier: [Carrier Name]
Track here: [Tracking URL]"
CUSTOMIZATION:
- Edit message to match your brand voice
- Add estimated delivery date
- Include return policy or support contact
Created by WhatsScale. Contact: support@whatsscale.com
Keep customers informed with instant WhatsApp shipping updates when their orders are dispatched.
HOW IT WORKS:
- Triggers when an order is fulfilled/shipped in Shopify
- Extracts tracking info, carrier, and customer details
- Sends personalized WhatsApp shipping notification via WhatsScale
BENEFITS:
- Reduce "where's my order?" support tickets by 50%+
- 98% open rate - customers actually see the update
- Build trust with proactive communication
SETUP REQUIRED:
- Shopify store with fulfillment
Platform
Make
Category
Commerce
Price
Free
Creator
Bryce Yu
automation
make
shopify
whatsscale
How to import this workflow into Make
1Purchase or download the workflow to get the Make blueprint JSON file.
2In Make, create a new scenario, click the three-dots menu, and choose "Import Blueprint".
3Reconnect each module to your own app connections when prompted.
4Run the scenario once to verify it, then set your schedule and turn it on.