Shopify to WhatsApp shipping update

Keep customers informed with instant WhatsApp shipping updates when their orders are dispatched. HOW IT WORKS: - Triggers when an order is fulfilled/shipped in Shopify - Extracts tracking info, carrier, and customer details - Sends personalized WhatsApp shipping notification via WhatsScale BENEFITS: - Reduce "where's my order?" support tickets by 50%+ - 98% open rate - customers actually see the update - Build trust with proactive communication SETUP REQUIRED: - Shopify store with fulfillment workflow - WhatsScale account with connected WhatsApp session - Customer phone numbers in Shopify orders MESSAGE TEMPLATE: "Hi [Name], great news! 🚚 Your order #[Order Number] has been shipped! Tracking: [Tracking Number] Carrier: [Carrier Name] Track here: [Tracking URL]" CUSTOMIZATION: - Edit message to match your brand voice - Add estimated delivery date - Include return policy or support contact Created by WhatsScale. Contact: support@whatsscale.com

Keep customers informed with instant WhatsApp shipping updates when their orders are dispatched. HOW IT WORKS: - Triggers when an order is fulfilled/shipped in Shopify - Extracts tracking info, carrier, and customer details - Sends personalized WhatsApp shipping notification via WhatsScale BENEFITS: - Reduce "where's my order?" support tickets by 50%+ - 98% open rate - customers actually see the update - Build trust with proactive communication SETUP REQUIRED: - Shopify store with fulfillment
Platform
Make
Category
Commerce
Price
$2.99
Creator
Kaito Rahman

How to import this workflow into Make

  1. 1Purchase or download the workflow to get the Make blueprint JSON file.
  2. 2In Make, create a new scenario, click the three-dots menu, and choose "Import Blueprint".
  3. 3Reconnect each module to your own app connections when prompted.
  4. 4Run the scenario once to verify it, then set your schedule and turn it on.

Related Commerce workflows

More from Kaito Rahman

Need this deployed? We'll set it up for you.

Our automation experts deploy this workflow in your stack, connect your accounts, and verify it works — or build a custom solution from scratch.