Shopify to WhatsApp shipping update
Keep customers informed with instant WhatsApp shipping updates when their orders are dispatched. HOW IT WORKS: - Triggers when an order is fulfilled/shipped in Shopify - Extracts tracking info, carrier, and customer details - Sends personalized WhatsApp shipping notification via WhatsScale BENEFITS: - Reduce "where's my order?" support tickets by 50%+ - 98% open rate - customers actually see the update - Build trust with proactive communication SETUP REQUIRED: - Shopify store with fulfillment workflow - WhatsScale account with connected WhatsApp session - Customer phone numbers in Shopify orders MESSAGE TEMPLATE: "Hi [Name], great news! 🚚 Your order #[Order Number] has been shipped! Tracking: [Tracking Number] Carrier: [Carrier Name] Track here: [Tracking URL]" CUSTOMIZATION: - Edit message to match your brand voice - Add estimated delivery date - Include return policy or support contact Created by WhatsScale. Contact: support@whatsscale.com
Keep customers informed with instant WhatsApp shipping updates when their orders are dispatched.
HOW IT WORKS:
- Triggers when an order is fulfilled/shipped in Shopify
- Extracts tracking info, carrier, and customer details
- Sends personalized WhatsApp shipping notification via WhatsScale
BENEFITS:
- Reduce "where's my order?" support tickets by 50%+
- 98% open rate - customers actually see the update
- Build trust with proactive communication
SETUP REQUIRED:
- Shopify store with fulfillment workflow
- WhatsScale account with connected WhatsApp session
- Customer phone numbers in Shopify orders
MESSAGE TEMPLATE: "Hi [Name], great news! 🚚 Your order #[Order Number] has been shipped! Tracking: [Tracking Number] Carrier: [Carrier Name] Track here: [Tracking URL]"
CUSTOMIZATION:
- Edit message to match your brand voice
- Add estimated delivery date
- Include return policy or support contact
Created by WhatsScale. Contact: support@whatsscale.com
New buyers can create an account from the cart to unlock a controlled $10 first-purchase credit on eligible orders of $25+.
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How to import this workflow into Make
- 1Purchase or download the workflow to get the Make blueprint JSON file.
- 2In Make, create a new scenario, click the three-dots menu, and choose "Import Blueprint".
- 3Reconnect each module to your own app connections when prompted.
- 4Run the scenario once to verify it, then set your schedule and turn it on.
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