Syncro to Clockify: Auto-Create Time Tracking Projects

This workflow listens for Syncro ticket creation events through a webhook notification setup in Syncro (Notification Set for Ticket - created). Upon receiving the ticket data, it extracts key details like ticket number, customer business name, and ticket ID to dynamically generate a project name in Clockify, such as 'Ticket #123 - Customer Name [ID]'. The project is then created in a specified Clockify workspace, ready for any team member to log time against it.

Benefits include seamless integration between Syncro's ticketing system and Clockify's time tracking, eliminating manual project setup and reducing administrative overhead for Managed Service Providers (MSPs). It ensures every support ticket has a corresponding time entry project from the moment it's created, improving billable hours tracking accuracy and team productivity.

Ideal use cases: MSPs handling client support tickets who use Syncro for ticketing and Clockify for time management. Perfect for scaling operations where quick time logging is essential. Part of a larger Syncro n8n collection; original source on GitHub.