Telegram Call-In AI Chatbot for Call Centers (Prod-Ready Pt1)
Production-ready n8n workflow that processes Telegram messages/voice notes, transcribes voice to text via Google STT (multi-lang), checks users in Postgres with Redis cache, and forwards to call center.
This workflow automates Telegram call-in handling for AI chatbots in call centers. It triggers on incoming Telegram messages via the Telegram Trigger node, checks for matching user data in a PostgreSQL database (with optional Redis caching for performance), and differentiates between text and voice messages. Voice notes are transcribed to text using the Google Speech-to-Text API (n8n-nodes-google-speech community node) with multi-language support.
Key production features include scaling design
- Platform
- n8n
- Category
- Productivity
- Price
- $24.99
- Creator
- Bruno Jonsson
- telegram
- chatbot
- ai
- speech-to-text
- google-stt
- postgres
- redis
- call-center
- automation
- n8n
How to import this workflow into n8n
- 1Purchase or download the workflow to get the n8n workflow JSON file.
- 2In your n8n instance, open Workflows and choose "Import from File" (or paste the JSON with Ctrl+V on the canvas).
- 3Open each node marked with a credential warning and connect your own accounts and API keys.
- 4Run the workflow once manually to verify the data flow, then toggle it to Active.
Related Productivity workflows
- Automate Personal Life Management with Telegram and Google Services$14.99
- Automate Google Sheets Cleanup by Removing Duplicates via Profile URLs$4.99
- Automate Google Sheets with AI-Driven Text Generation in n8n$9.99
- Automated Daily Briefing for Executive Communication Management$14.99
- Automate Salon Bookings with AI, Google Calendar, and Email Confirmations$14.99
- Automate Meeting Scheduling with AI via Telegram$9.99
More from Bruno Jonsson
Need this deployed? We'll set it up for you.
Our automation experts deploy this workflow in your stack, connect your accounts, and verify it works — or build a custom solution from scratch.