Telegram Call-In AI Chatbot for Call Centers (Prod-Ready Pt1) - n8n Workflow | Neura Market

    Telegram Call-In AI Chatbot for Call Centers (Prod-Ready Pt1)

    Production-ready n8n workflow that processes Telegram messages/voice notes, transcribes voice to text via Google STT (multi-lang), checks users in Postgres with Redis cache, and forwards to call center.

    This workflow automates Telegram call-in handling for AI chatbots in call centers. It triggers on incoming Telegram messages via the Telegram Trigger node, checks for matching user data in a PostgreSQL database (with optional Redis caching for performance), and differentiates between text and voice messages. Voice notes are transcribed to text using the Google Speech-to-Text API (n8n-nodes-google-speech community node) with multi-language support. Key production features include scaling design
    Platform
    n8n
    Category
    Productivity
    Price
    $24.99
    Creator
    Fred Garcia
    • telegram
    • chatbot
    • ai
    • speech-to-text
    • google-stt
    • postgres
    • redis
    • call-center
    • automation
    • n8n
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    How to import this workflow into n8n

    1. 1Purchase or download the workflow to get the n8n workflow JSON file.
    2. 2In your n8n instance, open Workflows and choose "Import from File" (or paste the JSON with Ctrl+V on the canvas).
    3. 3Open each node marked with a credential warning and connect your own accounts and API keys.
    4. 4Run the workflow once manually to verify the data flow, then toggle it to Active.

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