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WhatsApp Business Automation

7 workflows that turn WhatsApp into an AI-powered sales, support, and operations channel

What This Pack Does

Transforms WhatsApp into a full business automation platform: deploys an AI chatbot for customer inquiries, automates lead nurturing with personalized sequences, sends Shopify order confirmations, pushes notifications from spreadsheets, generates weekly group reports with AI summaries, and tracks group engagement metrics.

Who It's For

Small businesses, e-commerce stores, agencies, and customer support teams that already use WhatsApp for customer communication and want to automate conversations, lead follow-ups, and order notifications at scale.

Expected Outcome

Handle 10x more WhatsApp conversations with AI-powered chatbots and automated workflows — without hiring more agents

Highlights

  • Full business channel: Chatbot → Lead Nurturing → Notifications → Orders → Group Analytics
  • AI-powered WhatsApp chatbot with multimodal understanding (text, images, voice)
  • Automated lead nurturing with personalized follow-up sequences
  • Shopify order confirmation via WhatsApp
  • Automated notifications from Google Sheets and Excel data
  • WhatsApp group weekly reports with AI summarization
  • Group engagement tracking and FAQ generation

Included Workflows(7)

AI Chatbot

Lead Nurturing

Notifications

E-Commerce

Analytics

Setup Requirements

You need an n8n or Make instance, WhatsApp Business API access (Gallabox, Twilio, or direct Meta API), and an AI API key (OpenAI or Gemini). Shopify integration requires a Shopify store. Data notifications need Google Sheets or Excel.

Example Use Case

An e-commerce brand deploys the AI chatbot to handle product questions and returns 24/7, uses the lead nurturing workflow to follow up with cart abandoners via WhatsApp, sends automatic order confirmations when Shopify orders are placed, pushes daily sales summaries to the owner group, and generates weekly engagement reports to measure which products customers ask about most.

Primary Integrations

WhatsApp Business API
OpenAI
Google Gemini
Shopify
Google Sheets
Supabase
Airtable
Gallabox

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