OpenAI

OpenAI

Businesses, developers, and individual users seeking AI-powered tools for productivity, coding, customer support, and content generation.

San Francisco, CA
openai.com
Founded
2015
Headquarters
San Francisco, CA
Team size
1001-5000
Type
Private company
Pricing
Freemium
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Overview

OpenAI is an AI research and deployment company founded in 2015 as a nonprofit. Its mission is to ensure that artificial general intelligence benefits all of humanity. In 2019, the organization created a for-profit subsidiary to scale its research and deployment efforts. The company is headquartered in San Francisco, California, and employs between 1,001 and 5,000 people. OpenAI has raised substantial funding, including a $110 billion investment round at a $730 billion pre-money valuation, with contributions from SoftBank, NVIDIA, and others. The company develops frontier AI models, including the GPT-5.6 series, and offers products such as ChatGPT, Codex, and an API platform for businesses and developers.

What it does

OpenAI builds and deploys general-purpose AI systems, including the GPT-5.6 family of language models (Sol, Terra, Luna) with multimodal capabilities and long context windows. The company offers ChatGPT, a conversational AI assistant available in free and paid tiers, and ChatGPT Business and Enterprise plans with administrative controls and governance. The OpenAI API platform enables developers to build AI-powered applications, including agents, voice interfaces, and custom solutions, with pay-as-you-go pricing. Codex, integrated into ChatGPT, accelerates coding tasks. The company also conducts AI safety research and publishes research findings.

Key features

  • GPT-5.6 frontier models (Sol, Terra, Luna) with multimodal capabilities and 1.05M context length
  • ChatGPT with free, Go, Plus, Pro, Business, and Enterprise plans
  • ChatGPT Work for document, deck, and spreadsheet creation with enterprise controls
  • Codex for coding assistance, debugging, and code review
  • API platform with Agents SDK, Responses API, and Realtime API for voice
  • Enterprise-grade security: SOC 2 Type 2, HIPAA BAA, data encryption, SSO/MFA
  • No training on customer data and zero data retention by request
  • Deep research, image generation, and voice chat capabilities

Use cases

  • Automating customer support with AI agents that resolve queries autonomously
  • Accelerating software development with code generation, review, and refactoring
  • Generating marketing content and personalized recommendations
  • Conducting research and data analysis to synthesize insights
  • Creating educational tools for lesson planning and tutoring
  • Streamlining finance, sales, and operations workflows

Pricing

FreemiumFrom $20Free tier

API pricing is usage-based; GPT-5.6 Sol: $5.00 input / $30.00 output per 1M tokens; Terra: $2.00 / $12.00; Luna: $0.20 / $1.20. Business plans start at $20/user/month. Enterprise pricing available on request.

View current pricing

Pricing is gathered from the company's public pages and may change. Check the vendor's site before buying.

Pros and cons

Strengths

  • Industry-leading frontier models with strong performance and multimodal capabilities
  • Flexible pricing from free tier to enterprise plans
  • Comprehensive enterprise security and compliance features
  • Wide range of products (ChatGPT, API, Codex) for different use cases
  • Strong research focus with published advancements and safety work

Limitations

  • Pricing for business and enterprise plans is not fully transparent; contact sales required
  • Free tier has limited messages, uploads, and slower image generation
  • Some advanced features (e.g., GPT-5.6 Sol) are only available on higher-tier plans
  • Enterprise plans may require a minimum number of users (not specified)

What sets it apart

  • Frontier AI models with long context (1.05M tokens) and multimodal capabilities
  • Strong emphasis on safety and responsible deployment
  • Comprehensive platform spanning consumer (ChatGPT) and developer (API) offerings
  • Substantial funding and partnerships with major investors like SoftBank and NVIDIA

Ecosystem

Integrations

CanvaSpotifyMicrosoft PowerPoint

Notable customers

ZillowChip Ganassi RacingChocoCyberAgentGradient Labs

Frequently asked questions

What is the difference between ChatGPT Plus and Pro?

Plus costs $20/month and includes advanced reasoning with GPT-5.6, expanded messages, and faster response times. Pro costs from $100/month and offers 5x or 20x more usage, access to GPT-5.6 Sol, maximum Codex tasks, and unlimited image generation.

Does OpenAI offer a free tier?

Yes, ChatGPT has a free plan that includes unlimited text chats with GPT-5.6 Luna, but with limited messages, uploads, slower image generation, and limited voice chats.

What are the API pricing rates for GPT-5.6 models?

GPT-5.6 Sol costs $5.00 per 1M input tokens and $30.00 per 1M output tokens. Terra costs $2.00 input / $12.00 output. Luna costs $0.20 input / $1.20 output.

Is OpenAI's API SOC 2 compliant?

Yes, the API platform is SOC 2 Type 2 compliant and offers HIPAA BAA, data encryption, and options for zero data retention.

Can I use OpenAI for coding?

Yes, Codex in ChatGPT accelerates coding, debugging, documentation, and code reviews. The API also supports coding use cases.

Sources

This profile was compiled from the company's own pages and public web research.

Last researched August 11, 2026.

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