Every time a new ticket is created in HappyFox Help Desk, Make will automatically add a new row to a Google Sheets spreadsheet. The template uses this [example spreadsheet.](https://docs.google.com/spreadsheets/d/1e-KG_01I1TictJDLg6tUqnkVjP6n5-ixzz1nbeEDe38/edit?usp=sharing) You should make a copy of it before configuring the template.