AI Email Support Agent: Gemini Primary + GPT Fallback w/ Gmail & Sheets - n8n Workflow | Neura Market
AI Email Support Agent: Gemini Primary + GPT Fallback w/ Gmail & Sheets
Automates email support by monitoring Gmail, using Gemini for replies with GPT fallback, and logging interactions to Google Sheets for reliability and tracking.
This n8n workflow creates a robust AI-powered email support agent that triggers on new Gmail inquiries. It processes customer emails using Google Gemini as the primary AI model for efficient, cost-effective responses. If Gemini fails due to outages, rate limits, or complex queries, it seamlessly falls back to OpenAI GPT, ensuring 99.9% uptime and no unanswered emails.
Key benefits include unmatched reliability through dual AI models, significant cost savings by prioritizing cheaper Gemini for r
Platform
n8n
Category
Language Tools
Price
$24.99
Creator
Matt Buds
email-automation
ai-agent
gemini
gpt
gmail
google-sheets
customer-support
fallback-logic
chatbot
How to import this workflow into n8n
1Purchase or download the workflow to get the n8n workflow JSON file.
2In your n8n instance, open Workflows and choose "Import from File" (or paste the JSON with Ctrl+V on the canvas).
3Open each node marked with a credential warning and connect your own accounts and API keys.
4Run the workflow once manually to verify the data flow, then toggle it to Active.