This workflow automates the process of notifying a Slack channel about unassigned Zendesk tickets at scheduled times.
This workflow seamlessly integrates Zendesk with Slack, allowing teams to stay informed about unassigned tickets without manual intervention. By utilizing a cron job, the workflow triggers automated notifications at a designated time each day, ensuring timely updates on ticket statuses. As a result, team members can quickly address pending tickets and enhance customer support efficiency.
The workflow begins with a manual trigger that can be executed on demand, providing flexibility for immediat
Platform
n8n
Category
Language Tools
Price
$19.08
Creator
Maxim Luong
zendesk
slack
automation
workflow
notifications
How to import this workflow into n8n
1Purchase or download the workflow to get the n8n workflow JSON file.
2In your n8n instance, open Workflows and choose "Import from File" (or paste the JSON with Ctrl+V on the canvas).
3Open each node marked with a credential warning and connect your own accounts and API keys.
4Run the workflow once manually to verify the data flow, then toggle it to Active.