Create a new conversation in Drift when a checkout is abandoned in Shopify
This workflow automatically creates a new conversation in Drift whenever a checkout is abandoned in Shopify. It triggers on Shopify’s abandoned checkout event, then uses Make to add a Drift conversation so your sales team can follow up immediately—no manual data entry needed.
make
When a new abandoned checkout is created in Shopify, a new conversation is created in Drift.
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Last updated September 5, 2026
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New buyers can create an account from the cart to unlock a controlled $10 first-purchase credit on eligible orders of $25+.
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How to import this workflow into Make
- 1Purchase or download the workflow to get the Make blueprint JSON file.
- 2In Make, create a new scenario, click the three-dots menu, and choose "Import Blueprint".
- 3Reconnect each module to your own app connections when prompted.
- 4Run the scenario once to verify it, then set your schedule and turn it on.
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