Create JIRA Cloud Platform issues from new Zendesk tickets (with attachments)
Use this template to automatically create a JIRA Cloud Platform issue when a new Zendesk ticket is created (including attachments). The attachments have to be linked to the first ticket comment. Please note that you have to disable the secure downloads option in the Zendesk tickets settings (section Attachments).
Use this template to automatically create a JIRA Cloud Platform issue when a new Zendesk ticket is created (including attachments).
The attachments have to be linked to the first ticket comment.
Please note that you have to disable the secure downloads option in the Zendesk tickets settings (section Attachments).
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How to import this workflow into Make
- 1Purchase or download the workflow to get the Make blueprint JSON file.
- 2In Make, create a new scenario, click the three-dots menu, and choose "Import Blueprint".
- 3Reconnect each module to your own app connections when prompted.
- 4Run the scenario once to verify it, then set your schedule and turn it on.
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