Grok-4 Customer Support Agent with Telegram & Google Docs [RAG]

This n8n workflow builds a smart customer support agent leveraging xAI's Grok-4 model for document-based intelligence (RAG). It triggers on incoming Telegram messages, retrieves a specified Google Doc as a knowledge base, processes queries with Grok-4's advanced reasoning and memory features, and replies directly in Telegram.

Key benefits include automating first-level support, reducing response times, and ensuring accurate answers from internal docs like FAQs, manuals, or policies. It's ideal for solopreneurs, startups, or businesses handling customer inquiries without human intervention, saving hours of manual work.

Use cases: Product FAQ bot, HR policy assistant, technical support for onboarding docs, or VIP Telegram groups. Integrates Telegram Bot API, Google Docs tool, and n8n's AI agent framework for seamless, context-aware conversations. Perfect for crypto/blockchain projects needing DeFi support chatbots.