Push Dialpad Calls to Syncro Tickets

This n8n workflow captures incoming webhooks from Dialpad for answered calls and integrates them with Syncro's ticketing system. It searches for the customer using the external phone number, processes contact details via a function node, and creates a new ticket or updates an existing one based on the call context. Additionally, it logs call and ticket information to a Google Sheet, enabling further automation like matching via a timer-based workflow. Key benefits include seamless call-to-ticke