Recover lost sales by sending WhatsApp reminders to customers who abandoned their cart.
HOW IT WORKS:
- Polls Shopify for abandoned checkouts on a schedule
- Tracks which carts have already been messaged (prevents duplicates)
- Sends personalized WhatsApp recovery message via WhatsScale
BENEFITS:
- Recover 10-15% of abandoned carts
- 98% open rate vs 20% for email recovery
- Faster response - reach customers while still warm
SETUP REQUIRED:
- Shopify store with checkout data
- WhatsScale account with connected WhatsApp session
- Make.com Data Store for tracking sent messages
SCHEDULER:
Default runs every 30 minutes. Adjust based on your volume.
MESSAGE TEMPLATE:
"Hi [Name], you left something behind! 🛒
Your cart with [Items] is waiting for you.
Complete your purchase: [Checkout URL]
Reply if you have any questions!"
CUSTOMIZATION:
- Add discount code for extra incentive
- Adjust timing (send 1hr, 24hr after abandonment)
- Personalize with item names and images
Created by WhatsScale. Contact: support@whatsscale.com
Recover lost sales by sending WhatsApp reminders to customers who abandoned their cart.
HOW IT WORKS:
- Polls Shopify for abandoned checkouts on a schedule
- Tracks which carts have already been messaged (prevents duplicates)
- Sends personalized WhatsApp recovery message via WhatsScale
BENEFITS:
- Recover 10-15% of abandoned carts
- 98% open rate vs 20% for email recovery
- Faster response - reach customers while still warm
SETUP REQUIRED:
- Shopify store with checkout data
- WhatsScale acco
Platform
Make
Category
Commerce
Price
Free
Creator
QualityWorkflows
automation
make
shopify
builtin
datastore
whatsscale
How to import this workflow into Make
1Purchase or download the workflow to get the Make blueprint JSON file.
2In Make, create a new scenario, click the three-dots menu, and choose "Import Blueprint".
3Reconnect each module to your own app connections when prompted.
4Run the scenario once to verify it, then set your schedule and turn it on.