Stay Updated on Jira Issues and Manage TOPdesk Incidents

This Zap automates the process of updating incidents in TOPdesk whenever an issue is updated in Jira Software Cloud. By filtering specific updates, it ensures that only relevant changes trigger the incident update, streamlining communication between your project management and IT service management tools. This integration helps teams maintain accurate incident records and enhances collaboration by keeping all stakeholders informed of changes.

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Stay Updated on Jira Issues and Manage TOPdesk Incidents

This Zap automates the process of updating incidents in TOPdesk whenever an issue is updated in Jira Software Cloud. By filtering specific updates, it ensures that only relevant changes trigger the incident update, streamlining communication between your project management and IT service management tools. This integration helps teams maintain accurate incident records and enhances collaboration by keeping all stakeholders informed of changes.

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Last updated October 17, 2026
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How to import this workflow into Zapier

  1. 1Purchase or download the workflow to get the Zap definition and setup guide.
  2. 2In Zapier, create a new Zap and recreate the trigger and action steps listed in the guide.
  3. 3Connect your own app accounts for each step.
  4. 4Test each step with sample data, then publish the Zap.

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