Telegram AI Support Bot with GPT-4o-mini & Google Docs
AI-powered Telegram bot for customer support using GPT-4o-mini and Google Docs knowledge base with RAG for accurate, contextual responses.
This no-code n8n workflow transforms a Telegram bot into an intelligent 24/7 customer support agent. It captures incoming messages via Telegram Trigger, processes them with a Langchain AI Agent powered by OpenAI GPT-4o-mini, retrieves relevant context from a Google Docs knowledge base (e.g., FAQs, SOPs) using RAG techniques, maintains conversation history with a Memory Buffer, and sends tailored replies back via Telegram.
Key benefits include instant, accurate responses without coding, support
- Platform
- n8n
- Category
- Language Tools
- Price
- $24.99
- Creator
- Jordi Faber
- Telegram
- Chatbot
- AI Agent
- Customer Support
- OpenAI
- GPT-4o-mini
- Google Docs
- RAG
- Langchain
- No-Code
How to import this workflow into n8n
- 1Purchase or download the workflow to get the n8n workflow JSON file.
- 2In your n8n instance, open Workflows and choose "Import from File" (or paste the JSON with Ctrl+V on the canvas).
- 3Open each node marked with a credential warning and connect your own accounts and API keys.
- 4Run the workflow once manually to verify the data flow, then toggle it to Active.
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