Trustpilot Review Sentiment Analysis with OpenAI & Bright Data to Sheets

This workflow automates the extraction of customer reviews from any Trustpilot company page using Bright Data's robust scraping capabilities to avoid blocks. It then leverages OpenAI's AI to perform in-depth sentiment analysis on each review, identifying positive praise, key complaints, pain points, and overall customer sentiment. The processed data is structured and saved directly to Google Sheets, enabling easy visualization, reporting, and trend analysis without manual effort.

Key benefits include significant time savings by eliminating manual review reading, actionable insights for product improvement, and scalable monitoring of brand reputation. With advanced integrations like Bright Data for reliable scraping and OpenAI for intelligent extraction, it handles large volumes of reviews efficiently, providing structured outputs like sentiment scores, key phrases, and categories.

Ideal use cases span product teams tracking feature requests, customer support monitoring issues, marketing extracting testimonials, and business intelligence analyzing feedback trends. Customize target URLs and parameters to fit your needs, making it versatile for enterprises in competitive markets.

Installation is straightforward: import the JSON into n8n, add credentials for Bright Data, OpenAI, and Google Sheets, then schedule or trigger as needed for ongoing automation.