WhatsApp AI Chatbot for Restaurant Bookings & Service

This n8n workflow creates an intelligent WhatsApp chatbot tailored for restaurants, powered by Llama AI (or similar models like OpenAI). It receives incoming messages via WhatsApp trigger, analyzes intent to detect queries about menus, opening hours, services, offers, or table bookings, and routes responses accordingly. For general inquiries, it provides instant details on items, pricing, dietary info, location, and promotions. For bookings, it collects details through conversational flow, stores them in a database or Google Sheets, and sends confirmations.

Key benefits include 24/7 automated customer support without staff intervention, reduced response times, improved satisfaction, and data collection for analytics and reporting. It maintains conversation context for seamless multi-turn interactions, ensuring natural user experience.

Ideal use cases: Small to enterprise restaurants handling high-volume inquiries, chains promoting offers, or seasonal venues managing peak bookings. Integrates WhatsApp Business API, AI for intent detection, conditional logic, and storage—saving hours weekly on manual chats while scaling effortlessly.