Update Airtable CRM with Telli Call Events & Appointments

This n8n workflow receives real-time webhook data from telli, an AI-powered voice agent platform, triggered on call_ended events. It parses key details such as call outcomes, appointment status, interest level (High/Medium/Low), and notes, then updates corresponding records in an Airtable Contacts table. Fields updated include Name, Phone, Email, Appointment_Booked (checkbox), Interest (single select), Last_Call_Date, and Notes, ensuring CRM stays current without manual intervention.

Benefits include enhanced sales efficiency by automating CRM synchronization, enabling instant follow-up actions based on call results, and reducing errors from manual data entry. Ideal for Health & Fitness businesses handling lead calls for appointments, consultations, or memberships, it scales for high-volume interactions while integrating seamlessly with existing telli and Airtable setups.

Use cases span sales teams tracking outbound calls, gyms booking fitness assessments, or wellness clinics managing client interests. Prerequisites are a telli account with webhooks, an Airtable CRM base matching specified fields, and an n8n instance. Setup involves configuring the telli webhook to n8n's URL, adding nodes for data parsing via Set, decision logic via Switch, and Airtable updates.