Weekly Magento 2 Stuck Orders Report via Gmail & Sheets
Automates detection of Magento 2 orders stuck for 7 business days, generates Google Sheets reports, and emails alerts to managers every Monday morning for quick resolution.
This n8n workflow automatically identifies Magento 2 orders stuck in the same status (e.g., 'processing') for the past 7 business days (excluding weekends). It runs every Monday at 8 AM via Schedule Trigger, fetches order data using Magento 2 REST API, filters key details like customer name, order value, phone, and email, then compiles them into a dated Google Sheet report.
The workflow formats a professional HTML email sent via Gmail to the store manager, including a summary table of stuck orders and a direct link to the full Google Sheet for immediate action. Dynamic business day calculations ensure accurate stale order detection, preventing fulfillment delays and lost revenue.
Ideal for Magento 2 store owners, operations teams, and automation engineers. Benefits include reduced manual monitoring, better visibility on delayed orders, proactive issue resolution to maintain customer trust, and seamless integration of Magento with Google Workspace. Streamline e-commerce operations and boost efficiency with this ready-to-deploy solution.
New buyers can create an account from the cart to unlock a controlled $10 first-purchase credit on eligible orders of $25+.
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How to import this workflow into n8n
- 1Purchase or download the workflow to get the n8n workflow JSON file.
- 2In your n8n instance, open Workflows and choose "Import from File" (or paste the JSON with Ctrl+V on the canvas).
- 3Open each node marked with a credential warning and connect your own accounts and API keys.
- 4Run the workflow once manually to verify the data flow, then toggle it to Active.
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