WhatsApp to Chatwoot Message Forwarder with Media Support
Automates forwarding of WhatsApp messages (text and media) from Evolution API to Chatwoot, centralizing customer conversations for support teams.
This workflow bridges WhatsApp and Chatwoot by automatically forwarding incoming messages received via Evolution API webhooks. It handles both plain text and media (images, videos, documents, audio), uploading media directly to Chatwoot for proper rendering. Contact details are associated using WhatsApp numbers, ensuring seamless conversation continuity.
Key benefits include centralized support operations, reduced context loss across platforms, and enhanced agent productivity. It solves fragmented communication issues, making it ideal for businesses managing high-volume WhatsApp inquiries alongside internal tools like Chatwoot.
Use cases: Customer service automation, WhatsApp-to-CRM routing, hybrid workflows where agents reply from Chatwoot. Prerequisites: Evolution API setup, Chatwoot instance with API token and inbox. Attach as a subworkflow to a parent handling WhatsApp webhooks for full integration.
New buyers can create an account from the cart to unlock a controlled $10 first-purchase credit on eligible orders of $25+.
Related bundle
E-commerce Store Automation Suite
8 hand-picked workflows for $39.00.
That is $4.88 each, vs $19.99 for this one alone.
View bundleSecure checkout powered by Stripe
Tags
Support
How to import this workflow into n8n
- 1Purchase or download the workflow to get the n8n workflow JSON file.
- 2In your n8n instance, open Workflows and choose "Import from File" (or paste the JSON with Ctrl+V on the canvas).
- 3Open each node marked with a credential warning and connect your own accounts and API keys.
- 4Run the workflow once manually to verify the data flow, then toggle it to Active.
Related Health & Fitness workflows
- Nutrition Tracker & Meal Logger with Telegram, Gemini AI, and Google Sheets$24.99
- Automated Telegram Command Filtering and Workflow Management$15.04
- Automate Food Calorie Tracking via Telegram with GPT-4 Vision and Google Sheets$4.99
- Automate Personalized Diet Plan Creation from Health Reports via Email$4.99
- Reinforced Learning Chatbot for Enhanced User Support$24.99
- AI-Powered Triathlon Coaching with Strava Data Analysis$9.99
More from Jordi Faber
Need this deployed? We'll set it up for you.
Our automation experts deploy this workflow in your stack, connect your accounts, and verify it works — or build a custom solution from scratch.