Advanced Telegram Bot: Ticketing, LiveChat, User Mgmt & Broadcasting

Robust n8n workflow for Telegram bots with auto ticketing, Redis user storage, message forwarding, live chat, and broadcasting to users excluding blocked ones.

This advanced n8n workflow transforms a standard Telegram bot into a full-featured customer support system. It handles incoming messages from private chats, groups, supergroups, and channels, automatically creating support tickets, storing user data in Redis for quick access, and forwarding messages to appropriate threads or creating new ones as needed. The system differentiates chat types, manages support forums, and ensures seamless live chat functionality. Key features include sophisticated
Platform
n8n
Category
Customer Support
Price
$24.99
Creator
Bruno Lindberg

How to import this workflow into n8n

  1. 1Purchase or download the workflow to get the n8n workflow JSON file.
  2. 2In your n8n instance, open Workflows and choose "Import from File" (or paste the JSON with Ctrl+V on the canvas).
  3. 3Open each node marked with a credential warning and connect your own accounts and API keys.
  4. 4Run the workflow once manually to verify the data flow, then toggle it to Active.

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