AI Chatbot Call Center: Production-Ready Demo (Part 2)

Production-ready n8n workflow serving as the main entry for a multi-service AI chatbot call center, routing incoming calls to chit-chat AI or specialized services like taxi booking with rate limiting and scaling.

This n8n workflow acts as the central hub for a demo call center chatbot system, receiving messages via Execute Sub-workflow Trigger from a Telegram Call In Workflow. It implements production features like queue mode scaling, optional rate limiting to prevent overuse, long-term memory via Redis and Postgres, multi-service routing, independent testing flows, and robust error management. Upon receiving a message, the workflow checks rate limits, loads session data from cache, and inspects the cha
Platform
n8n
Category
Data & Analytics
Price
$24.99
Creator
Mateusz Eriksen

How to import this workflow into n8n

  1. 1Purchase or download the workflow to get the n8n workflow JSON file.
  2. 2In your n8n instance, open Workflows and choose "Import from File" (or paste the JSON with Ctrl+V on the canvas).
  3. 3Open each node marked with a credential warning and connect your own accounts and API keys.
  4. 4Run the workflow once manually to verify the data flow, then toggle it to Active.

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