Conduct AI-Enhanced Product Satisfaction Surveys via Telegram and Google Sheets

This workflow automates product satisfaction surveys using a Telegram chatbot to gather responses, which are then stored in Google Sheets. It leverages AI to ask follow-up questions, enhancing user engagement and insights.

This workflow demonstrates a structured approach to conducting product satisfaction surveys. It integrates Telegram for user interaction, Google Sheets for data management, and AI for dynamic follow-up questions. The workflow starts a chat session with users, retrieves survey questions from Google Sheets, and uses AI to determine if additional questions should be asked based on user responses. All interactions are recorded in Google Sheets, providing a comprehensive overview of user feedback.
Platform
n8n
Category
Customer Support
Price
$24.99
Creator
Maya Nguyen

How to import this workflow into n8n

  1. 1Purchase or download the workflow to get the n8n workflow JSON file.
  2. 2In your n8n instance, open Workflows and choose "Import from File" (or paste the JSON with Ctrl+V on the canvas).
  3. 3Open each node marked with a credential warning and connect your own accounts and API keys.
  4. 4Run the workflow once manually to verify the data flow, then toggle it to Active.

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