Automate Call Scheduling with Voice AI Receptionist Using Twilio, Google Calendar & Airtable
## Who is this template for? This template is ideal for small businesses, agencies, and solo professionals who want to automate appointment scheduling and caller follow-up through a voice-based AI receptionist. If you're using tools like Google Calendar, Airtable, and Twilio (Vapi), this setup is for you. ## What problem does this workflow solve? Manual call handling, appointment booking, and email coordination can be time-consuming and prone to errors. This workflow solves that by automating the receptionist role: answering calls, checking calendar availability, managing appointments, and storing call summaries—all without human intervention. ## What this workflow does This Agent Receptionist manages inbound voice calls and scheduling tasks using Twilio and Google Calendar. It checks availability, books or updates calendar events, sends email confirmations, and logs call details into Airtable. The workflow includes built-in logic for slot management, email triggers, and storing call transcripts. ## Setup Instructions Duplicate Airtable Base: Use this Airtable base template [BASE LINK](.) Import Workflow: Load provided JSON into your n8n instance. Credentials: Connect your Google Calendar and Airtable credentials in n8n. Activate Workflow: Enable the workflow to get live webhook URLs. Twilio Configuration: Paste the provided system prompt into Twilio Assistant. Link the appropriate webhook URLs from n8n (GetSlots, BookSlots, UpdateSlots, CancelSlots, and end-of-call report). Disclaimer Optimized for cloud-hosted n8n instances. Self-hosted users should verify webhook and credential setups.
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How to import this workflow into n8n
- 1Purchase or download the workflow to get the n8n workflow JSON file.
- 2In your n8n instance, open Workflows and choose "Import from File" (or paste the JSON with Ctrl+V on the canvas).
- 3Open each node marked with a credential warning and connect your own accounts and API keys.
- 4Run the workflow once manually to verify the data flow, then toggle it to Active.
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