Automate Customer Creation and Survey Dispatch in Retently from Shopify Fulfillments

Automatically create a customer profile and send a survey in Retently whenever a Shopify order is fulfilled, streamlining customer engagement.

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This workflow enhances customer engagement by integrating Shopify and Retently. Upon the fulfillment of a Shopify order, it automatically creates a customer profile in Retently using the order's billing information and dispatches a survey to gather customer feedback. This seamless process ensures timely interaction with customers, improving feedback collection and customer satisfaction.

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Last updated October 3, 2026
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How to import this workflow into Make

  1. 1Purchase or download the workflow to get the Make blueprint JSON file.
  2. 2In Make, create a new scenario, click the three-dots menu, and choose "Import Blueprint".
  3. 3Reconnect each module to your own app connections when prompted.
  4. 4Run the scenario once to verify it, then set your schedule and turn it on.

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