Automate Customer Feedback Responses with Survicate and OpenPhone
Enhance your customer engagement by automatically sending personalized text messages via OpenPhone when new survey responses are submitted in Survicate.
This workflow streamlines your customer feedback process by integrating Survicate survey responses with OpenPhone. When a customer submits a survey response, their phone number is parsed and verified. If the response is from a specific survey, a personalized SMS is sent to the respondent, allowing you to promptly address their feedback and improve customer satisfaction.
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How to import this workflow into Make
- 1Purchase or download the workflow to get the Make blueprint JSON file.
- 2In Make, create a new scenario, click the three-dots menu, and choose "Import Blueprint".
- 3Reconnect each module to your own app connections when prompted.
- 4Run the scenario once to verify it, then set your schedule and turn it on.
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